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Welcome to RAMEN GO (“we,” “our,” or “us”).
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ramengo.jp (the “Site”) or use our subscription service. It is drafted to comply with applicable requirements in Saudi Arabia (Personal Data Protection Law – PDPL) and the United States (including the California Consumer Privacy Act – CCPA/CPRA), while also reflecting international best practices such as the GDPR.
1. Information We Collect
Category | Examples | Legal Basis / Purpose |
|---|---|---|
Account & Identity Data | Name, shipping address, email, phone number, login credentials | Contract performance, customer support |
Payment Data | Cardholder name, card details (tokenized via PCI-DSS–compliant processor), billing address | Contract performance, fraud prevention |
Device & Usage Data | IP address, browser type, referring URLs, pages viewed, time stamps, cookies | Legitimate interests (Site security, analytics) |
Marketing Preferences | Newsletter opt-ins, campaign engagement | Consent |
User-Generated Content | Photos, reviews, social-media tags (#RamenGO) | Consent, legitimate interests (community engagement) |
We do not knowingly collect personal data from children under 13 (U.S.) or under 18 (KSA). If you believe a child has provided data, please contact us.
2. How We Use Your Information
Fulfil and manage subscriptions, orders, and deliveries.
Process payments and detect fraud.
Provide customer service and respond to inquiries.
Improve, test, and monitor the effectiveness of our Site and offerings.
Send service-related notices (e.g., shipping updates).
With your consent, deliver marketing messages or promotions.
Comply with legal obligations or defend legal claims.
3. Cookies & Tracking
We use first- and third-party cookies, pixels, and similar technologies for:
Essential operations (shopping cart, login security)
Analytics (e.g., Google Analytics)
Advertising (only if you opt-in)
You may disable non-essential cookies via our Cookie Preferences tool or through your browser settings.
4. When We Share Data
We share information only as needed and under confidentiality obligations:
Recipient | Purpose |
|---|---|
Payment processors (e.g., Stripe) | Secure payment handling |
Logistics partners | Warehousing, shipping, customs clearance |
IT & cloud providers | Hosting, email delivery, analytics |
Professional advisers | Legal, accounting, compliance |
Authorities | When required by law, court order, or to protect rights |
5. International Data Transfers
Primary storage is in Japan and/or the United States.
For residents of Saudi Arabia, we transfer data outside the Kingdom only when:
the transfer is necessary to fulfil the subscription you request,
adequate safeguards (standard contractual clauses, encryption, access controls) are in place, and
any additional PDPL transfer conditions are satisfied.
By using our Services, you acknowledge these cross-border transfers.
6. Your Privacy Rights
A. Residents of Saudi Arabia (PDPL)
You may request to:
Access or obtain a copy of your personal data.
Correct or update inaccurate data.
Delete data if it is no longer needed or processed unlawfully.
Withdraw consent (where processing is based on consent).
File a complaint with the Saudi Data & AI Authority (SDAIA).
B. Residents of the United States
California (CCPA/CPRA) – rights to know, access, correct, delete, and opt out of certain data uses.
Other states – we honour comparable rights where required.
To exercise any right, email privacy@ramengo.jp. We will verify your identity before acting.
7. Data Retention
We retain personal data only for as long as necessary to:
Provide the subscribed service and complete transactions.
Meet legal, accounting, and tax obligations (typically 7 years).
Resolve disputes or enforce agreements.
Data scheduled for deletion is irreversibly anonymised or securely erased.
8. Security Measures
TLS/HTTPS encryption in transit
AES-256 encryption at rest (payment tokens)
Role-based access controls and multi-factor authentication
Regular vulnerability scanning and penetration testing
No method can guarantee 100 % security, but we follow industry best practices to protect your data.
9. Marketing Communications
You may opt in to our newsletter or SMS alerts. You can unsubscribe any time via the link in the message or by contacting us.
10. Third-Party Links
Our Site may link to external sites (e.g., Instagram). We have no control over, and are not responsible for, their content or privacy practices. Review their policies before providing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced on the Site or via email. Continued use after an update constitutes acceptance of the revised policy.
12. Contact Us
RAMEN GO Privacy Office
E-mail: info@ramengo.shop
Postal: 3-2-1 Noodle Blvd., Osaka 541-0041, Japan
By subscribing to RAMEN GO, you confirm that you have read and understood this Privacy Policy and agree to the collection, use, and transfer of your information as described herein.